FAQ (FREQUENTLY ASKED QUESTIONS)
Why does it cost money to be a member of Lamoille Neighbors?
Lamoille Neighbors has expenses that include software, insurance, national village network dues, volunteer background checks, copying, mailings, sponsoring some events and the expense of one part-time employee.
What do I get for my membership fee?
Members are entitled to a variety of services, up to 8 per month, provided by our vetted volunteers. Also, there is inclusion in activities and events for members, opportunities for socialization and friendships at pot luck dinners, a weekly check-in phone call if desired, and members can get the “helper’s high” from the choice of volunteering.
What services are provided?
Computer and Technology Help: For Mac, PC, both Mac and PC, tablets and help with your phone or TV
Gardening: Light weeding, planting, raking-particularly spring and fall clean up, watering the garden, indoor plants
Handy work: Change a light bulb, hang a picture, carry out the recycling or pull-out the garbage cans, stack firewood, changing storm windows and screens, light rearranging of furniture, clean gutters, minor home repairs, change the batteries in smoke & CO2 detectors
Social Activities: Provide a friendly visit, read aloud books/magazines or documents, read email or snail mail messages, sort mail, play cards or board games, work on a puzzle, listen to personal stories, just chatting, go for a walk in the neighborhood, deliver and return library book, pick up mail, get stamps, help wrap presents, box packages, provide respite for a few hours for a member who is a family caregiver, sew on a button, mend a seam, hem a dress or pants
Transportation/Drive and Health Help: Drive a member to an appointment, event, or location as desired, take a member grocery shopping, to the beauty salon, a medical appointment, to church or synagogue or a meeting, to a movie or performance, help with navigating the healthcare system, assist filling out forms, take notes during a visit to a medical provider, assist with scheduling follow-up appointments
Pre & Post Surgery Care (short term): meals post-surgery, pet care (feeding, walking, change kitty litter), light housework, laundry
How do I know Volunteers are Safe to Come into My Home?
All volunteers for Lamoille Neighbors are vetted, which means that a criminal background check has been passed before a volunteer is accepted.
How do I get these services?
If you have a computer, you can put in a Service Request on the website, or email us at email@example.com. If you do not have a computer, just call the office at 802-585-1233 and someone will see about arranging a Volunteer for you. We ask that you give us notice of at least a week before you need services.
What do I do if I want to Volunteer for Lamoille Neighbors?
Volunteers are both members of Lamoille Neighbors, and people in the community who enjoy helping others. Anyone who is interested can contact us by applying online on our website, emailing, or calling the office at 802-585-1233 and someone will get back to you within 24 hours. Lamoille Neighbors appreciates our volunteers and we have a Volunteer Coordinator who will provide instructions on what is required of our volunteers and secure the required criminal background check, and driver’s background check if applicable. Volunteers will be trained on how to work with our system of providing services to our members. Our members are so appreciative of having the means to get transportation when they cannot drive, to get help with the household maintenance tasks that are overwhelming to them, yet usually take a few minutes for a volunteer to complete, and to get any assistance a volunteer can offer to make life a bit easier.
I still have questions; how do I get my questions answered?
We will be glad to answer any of your questions. Just call our number 585-1233 or email us at firstname.lastname@example.org and someone will get back to you within 24 hours.
THANK YOU FOR YOUR INTEREST IN LAMOILLE NEIGHBORS!